Your Rights, Our Responsibility
Axczel Research Pvt Ltd is committed to transparency, investor protection, and full compliance with SEBI's Research Analyst regulations.
menu_bookInvestor Charter
Vision
To be a trusted SEBI-registered Research Analyst firm delivering unbiased, AI-powered equity research that empowers investors to make informed, evidence-based decisions with confidence and transparency.
Mission
To provide institutional-grade stock market research and algorithmic trading solutions to retail and HNI investors through rigorous analysis, ethical conduct, and cutting-edge AI technology — with full regulatory compliance.
Investor Rights
Every investor has the right to receive unbiased research, clear disclosure of conflicts of interest, access to grievance redressal mechanisms, and the ability to inspect all research methodology and performance records.
Our Obligations
We are obligated to maintain registration, conduct annual compliance audits, publish research analyst disclaimer with every recommendation, maintain records for 5 years, and resolve all investor grievances within 15 working days.
support_agentGrievance Redressal
Contact Us Directly
Email your grievance to info@axczel.com with full details of your complaint, subscription details, and supporting documents. Our compliance team will acknowledge within 48 hours.
Resolution in 15 Working Days
We are committed to resolving all investor grievances within 15 working days. You will receive a written response with our findings and actions taken. If unsatisfied, you may escalate to SEBI.
SEBI Escalation via SCORES
If your grievance remains unresolved, escalate to SEBI via the SCORES portal at scores.sebi.gov.in. SEBI will take up the matter directly with us.
table_chartComplaint Data
| Month | Carried Forward | Received | Resolved | Pending |
|---|---|---|---|---|
| January 2025 | 0 | 0 | 0 | 0 |
| February 2025 | 0 | 0 | 0 | 0 |
| March 2025 | 0 | 0 | 0 | 0 |